Service

We offer full-service for you

01

Business Team

Industry expertise: We have many experts with deep industry background and expertise to provide strong support for our product development.

02

Get samples

From product consultation to after-sales service, the business team tracks the entire process and provides a one-stop service experience to ensure customer satisfaction.

03

design team

The company has a number of professional R&D personnel with rich experience and technical capabilities in professional fields.

04

Quality inspection team

Staff: The quality inspection team has many professional quality inspectors to strictly control product quality.

05

Transportation

Cooperate with many logistics companies to provide fast and reliable transportation services to ensure that products are delivered to customers in a timely and safe manner.

06

After-sale guarantee

Dedicated customer service will handle customer complaints within 24 hours, and provide solutions to quality issues within 48 hours. Non-human damage during the warranty period: free replacement or proportional compensation

Our Service Team

Our dedicated service team is the core of providing top – notch service for your flooring needs.
Customer Support
Available around the clock, our customer support reps are here to answer all your questions. Whether it’s about product features, installation advice, or order – related concerns, they’ll respond promptly with in – depth product knowledge.
Technical Support
For any technical glitches, our technical support staff are ready to help. With a deep understanding of flooring materials and manufacturing, they can quickly diagnose and solve issues.
After – Sales Service
Our after – sales team follows up after installation to ensure your satisfaction,aiming to build long – term relationships.
Together, we’re committed to making your flooring experience seamless, from start to finish.

100 +

Product certification

15 years +

Industry experience

FOCUS ON

R&D and Design

PROVIDE

Professional guidance

100 +

Product certification

Industry experience

15 years +

FOCUS ON

R&D and Design

PROVIDE

Professional guidance

Let's get in touch!

Our service

Business Team

With 15+ years as a certified flooring manufacturer, our multilingual trade team serves global B2B clients (wholesalers, importers, projects) with tailored solutions. Enjoy factory-direct pricing, flexible MOQs (mixed container options), and 48-hour FOB/CIF quotes. Dedicated account managers ensure seamless order processing from inquiry to delivery.

Samples Collection

Test our quality risk-free: Choose 3-5 free standard samples (shipping cost covered by you) or request custom designs. 200+ in-stock samples

Design Team

Leverage OEM/ODM expertise for commercial success. Our in-house designers deliver exclusive patterns, size customization and branded packaging.

Quality Control Team

Factory direct quality assurance through triple-check protocols:

Material screening

Production audits

100% pre-shipment inspection with recorded documentation.

12-month warranty.

Packaging and Shipping

Optimized global delivery，Damage resistant packaging with moisture barriers.

5,000㎡ ready stock for 15-day container production

Mixed container consolidation (20GP/40HQ)

Real time tracking and customs clearance support via MSC/Maersk/COSCO partnerships.

After-Sales Support

24 hour multilingual support ensures partnership continuity:48 hour complaint resolution

Inventory management guidanc Annual product upgrade alerts.

fAQ

Are you factory or trading company?

We are professional manufacture with our own production line and R&D team.

What is your MOQ?

20GP/40HQ， sample can use for test

How many Decor Paper patterns do you how?

There are thousands of patterns for your option, in the meantime, customized style available if you need.

What's your payment terms?

T/T, L/C, according to order value.

Ye Hui, a leading enterprise in the flooring industry located in Hangzhou, China, has earned extensive praise and trust in both domestic and international markets for its superior product quality and professional services.

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Service

admin@yehuinm.com

86-0571-8649 9211

Room 209, Building B, No. 567 Yueming Rd, Xixing Street, Binjiang District, Hangzhou China

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